Support Center

Troubleshooting

  • Mac app store version of StockTouch crashes.

    App never fully loads. It crashes on 3, yes, three devices: A MacBook Pro, MacBook Air, and a Mac Mini. All ...

    3 Agent Answers 2 Community Answers Aug 27, 2013 07:17AM PDT
  • Percentages different from other sources

    I've noticed that when I set the stock touch app to show the one month performance of the various sectors...

    2 Agent Answers 1 Community Answer May 21, 2013 05:58AM PDT
  • Unable to get the update

    When I try to get the update it shuts down and won't allow the update

    1 Agent Answer 0 Community Answers Jan 01, 2013 07:51PM PST
  • Freeze problem

    Stocktouch still freezes when I exit the app momentarily. If I use the four finger gesture to switch to anothe...

    4 Agent Answers 1 Community Answer Sep 20, 2012 12:45AM PDT
  • 3M timeline incorrect - displaying the future...

    When viewing a stocks in 3M, the chart today (June 28, 2012) extends a few days into Jul 2012. Running the lat...

    0 Community Answers Jun 28, 2012 06:24PM PDT
  • Your price changes seem incorrect

    I have been comparing your price changes (and therefore your beautiful color graphics) to two other price sour...

    1 Agent Answer 0 Community Answers Jun 21, 2012 11:40AM PDT
  • Error on daily percentage

    Hello there everyone First of all I would like to thank you guys for a great app. I don't know if i...

    3 Community Answers Jun 19, 2012 04:39PM PDT
  • App crashes on startup (v. 1.4.6)

    Having trouble to use the app. When it starts, showing the data download, it crashes after the "downloadi...

    10 Community Answers Jun 03, 2012 11:56PM PDT
  • Facebook?

    Why doesn't this app allow me to track Facebook's stock? I can't find the company or the ticker...

    2 Agent Answers 2 Community Answers May 22, 2012 07:28AM PDT
  • Data update slow recently

    For the last 2 weeks or so, starting StockTouch is taking very long to obtain the current data (way over 30 se...

    0 Community Answers May 21, 2012 08:03AM PDT

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