Support Center

Troubleshooting

  • Refresh the data

    April 30 at 1050 hrs eastern time , I can't refresh the stocks dates. All the information is from two day...

    1 Community Answer Apr 30, 2012 08:05AM PDT
  • unable to open on new ipad 3

    Was working for a week or so, than suddenly unable to load now. Favorites also did not always work. How i rel...

    1 Agent Answer 0 Community Answers Apr 10, 2012 06:47PM PDT
  • App Crashes with iPad 3

    When I open Stocktouch it loads, the screen goes black then I end up back at the springboard. Only started ...

    2 Agent Answers 1 Community Answer Mar 20, 2012 06:46AM PDT
  • Favorite stocks

    First, I love StockTouch. It is my favorite financial app. My problem is that I seem to lose my "favori...

    3 Agent Answers 2 Community Answers Dec 06, 2011 04:58PM PST
  • Update

    Hi I bought your app on Saturday, now I want to try it but no updates. Last update 2 days ago (when I bought i...

    3 Agent Answers 2 Community Answers Dec 05, 2011 07:33AM PST
  • US/GLobal icon

    The US/GLobal icon grays out and doesn't work after I drill down on one stock. Only way to get back is t...

    1 Agent Answer 0 Community Answers Oct 20, 2011 06:41PM PDT
  • Way to turn off sound?

    Is there a way to turn off sound effects in the iPad app?

    1 Agent Answer 0 Community Answers Sep 08, 2011 08:28AM PDT
  • Updating

    I just downloaded you app, and it is truly innovative. I use both wifi and 3g, i read that the data should...

    2 Agent Answers 1 Community Answer Aug 15, 2011 08:07AM PDT
  • stock sorting

    Love this app!!! Having got that out of the way, the A-Z, top to bottom' sort is definitely NOT sortin...

    1 Agent Answer 0 Community Answers Jul 26, 2011 10:55AM PDT

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