Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Having probs with pin or and ipad versions

Tom Dec 12, 2013 06:49PM PST

When starting up the app, I get the slow network msg and then the woring with old data msgs. Switched btwn AT&T LTE and various wifi networks, with same behavior.

Is something up?

Up -3 rated Down
StockTouch Support Dec 13, 2013 02:58AM PST StockTouch Agent
Tom -

Thanks for the heads-up. Yes, we did have a corrupted file delivered from our data provider right at market close. Our server engineers have sorted at the issue, the app will be back online with the fresh data pull at market open today (930 EST).

We sincerely apologize for the outage.

Norman

This question has received the maximum number of answers.

Contact Us

support@stocktouch.com
http://assets0.desk.com/
false
stocktouch
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete